Customer Payments
Main topic page for official customer payments.
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Payments & Instalments
7 partner guides in this section.
How Customers Should Pay
Approved customer payment channels.
Open articleWhat to Do If a Customer Says They Paid
Payment Resolution steps when the app has not updated.
Open articleHow Instalment Payments Work
Customer consent and payment schedule basics.
Open articleDetailed Instalment Payments
Compliance rules for payment plans.
Open articleWhy CIPs Must Never Receive Customer Premiums Directly
The high-level no-cash rule.
Open articleWhy CIPs Must Not Receive Cash
Zero-tolerance payment protocol.
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