CIP Help Center / Payments & Instalments
Why CIPs Must Never Receive Customer Premiums Directly
The high-level no-cash rule.
CIPs must never receive, hold, split, or forward customer premium payments.
Approved channels include STK Push, official Paybill, Buy Goods Till, and approved IPF funding.
This protects customer cover, CIP earnings, payment reconciliation, and policy validity.