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CIP Help Center / Getting Started

What is a Community Insurance Partner?

What the CIP role is and what it is not.

A Community Insurance Partner, or CIP, is a business or service point that helps customers access insurance digitally through Brand Assurance.

CIPs help customers understand visible options, generate quotes, confirm details, facilitate secure official payments, issue official policy documents, and access support.

A CIP does not underwrite risks, approve claims, collect premiums directly, issue unofficial receipts, or promise coverage outside the system.

CIPs matter because they bring digital insurance access to car yards, SACCO desks, cyber cafes, service shops, and local trusted businesses.